Privacy Policy | Lotus Mala

Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our service, and tells you about your privacy rights and how the law protects you.

We use your data to provide and improve the service. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy.

While using our service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage data

We use your personal data for the following purposes:

  • To provide and maintain our service, including monitoring usage
  • To manage your account and provide access to registered features
  • For performance of a contract related to purchases or other agreements
  • To contact you via email, phone, SMS, or app notifications regarding updates, products, or services
  • To provide news, special offers, and information about products or services similar to your purchases or enquiries
  • To manage and respond to your requests

We retain your personal data only as long as necessary for the purposes described in this policy, to comply with legal obligations, resolve disputes, and enforce our agreements and policies. Usage data may be retained for internal analysis, security, or service improvement purposes.

Your information may be processed outside of your country where data protection laws may differ. By providing your data, you consent to its transfer and storage. We take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

We may disclose your personal data in the following circumstances:

  • Business Transactions: Your data may be transferred in the event of a merger, acquisition, or asset sale, with prior notice provided.
  • Law Enforcement: We may disclose your data if required by law or in response to valid requests by public authorities.
  • Other Legal Requirements: We may disclose data to protect rights, prevent wrongdoing, or ensure public safety.

We strive to use commercially acceptable means to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-party providers, including payment gateways, may collect, use, and disclose your information in order to perform their services. We recommend reviewing the privacy policies of any third-party services you interact with. Transactions may be subject to the laws of their respective jurisdictions.

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us and we will take steps to remove that information.

Our service may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

We may update this Privacy Policy from time to time. Updates will be posted on this page and, where appropriate, we may notify you via email or a prominent notice on our website. We encourage you to review this page periodically to stay informed of any changes.

Contact Us

Have questions?

If you have any questions about this Privacy Policy, please reach out to us directly.

Email us at info@lotusmala.com and we will respond as soon as possible.